Claims & cases processed on Waysa this year1,247,883

Operational infrastructure to compound yourIngest, triage and investigate claims and legal case files with calibrated AI — from first notification to final decision. Built for claims handlers, SIU teams and legal teams who need evidence, audit trails and uptime, not chatbots.

UK-based · EU data residency · Audit-logged by default

What claims and legal teams gain with Waysa

Real-life results reported by our customers.

0sec
to triage a new claim or case file
0wks
from kickoff to live in production
>0%
less time spent on document review
0×
more risk signals surfaced per file
0sec
to triage a new claim or case file
0wks
from kickoff to live in production
>0%
less time spent on document review
0×
more risk signals surfaced per file
0sec
to triage a new claim or case file
0wks
from kickoff to live in production
>0%
less time spent on document review
0×
more risk signals surfaced per file
How it works

Aworkflowthatfeelsnativetoclaimsandlegalteams.

Three steps. No prompt engineering. No retraining. Connect your FNOL or case intake and you're live in under an hour.

01

Ingest

Drop in PDFs, photos, recorded statements, medical reports or correspondence. We extract every field and timestamp.

02

Investigate

Calibrated models surface risk signals, missing documents and the next concrete action — with citations back to the source.

03

Resolve

Your handlers or fee earners review, annotate and decide. Every action is logged for audit, with full provenance back to the model output.

Capabilities
Live signal

Operational instrumentation, not another chat window.

We dont replace your handlers or fee earners. We give them the same telemetry the rest of your company already takes for granted.

Calibrated risk scoring

Every file gets a 0–1 score with a confidence band and the specific signals that produced it — fraud red-flags for insurance, missing-information flags for legal. No black boxes.

Document understanding

Multi-page PDFs, medical reports, handwritten supplements, correspondence and recorded statements parsed into structured fields with citation back to source.

Triage that learns

Routing rules adapt to how your team actually decides. The queue you see Monday isn't the queue you saw last week.

Audit-ready by default

Every AI output, every human action, every status change — timestamped, hashed and exportable.

Drops into your stack

Webhook into Guidewire, Duck Creek, your case management system or a homegrown intake. Sync to your data warehouse in minutes, not quarters.

Private deployments

Single-tenant infrastructure, customer-managed keys, region pinning. Your model traffic never leaves your VPC.

The product

One view for every file in flight.

Real-time queue. Risk scores you can trust. Full document context. The dashboard your handlers and fee earners actually want open all day.

Auto-routing by matter type, severity, and risk flags
Inline AI analysis with citations back to the source PDF
Keyboard-first: every action reachable in two keystrokes
Live status, audit log, and reviewer notes in one place
Search claims, cases, clients…⌘K

Dashboard

Operational overview of your claims and case workspace.

+ New claim
Total claims
1,284
Pending review
186
Fraud alerts
12
Resolved
1,086
Recent claimsView all
  • Auto collision — I-280 stoplight rear-end
    M. Alvarez · 2m ago
    AI Reviewed
  • Personal injury — workplace fall
    R. Okafor · 14m ago
    Awaiting info
  • Theft from parked vehicle — late filing
    J. Park · 1h ago
    New
  • Clinical negligence — pre-action protocol
    A. Singh · 3h ago
    Under review
  • Employment dispute — unfair dismissal
    L. Chen · 6h ago
    Active

Run claims and cases like a modern operations team.

See Waysa run on your own claims or case files. A 30-minute walkthrough, tailored to your sector, with answers to your security and procurement questions.