Operational infrastructure to compound yourIngest, triage and investigate claims and legal case files with calibrated AI — from first notification to final decision. Built for claims handlers, SIU teams and legal teams who need evidence, audit trails and uptime, not chatbots.
What claims and legal teams gain with Waysa
Real-life results reported by our customers.
Aworkflowthatfeelsnativetoclaimsandlegalteams.
Three steps. No prompt engineering. No retraining. Connect your FNOL or case intake and you're live in under an hour.
Ingest
Drop in PDFs, photos, recorded statements, medical reports or correspondence. We extract every field and timestamp.
Investigate
Calibrated models surface risk signals, missing documents and the next concrete action — with citations back to the source.
Resolve
Your handlers or fee earners review, annotate and decide. Every action is logged for audit, with full provenance back to the model output.
Operational instrumentation, not another chat window.
We don’t replace your handlers or fee earners. We give them the same telemetry the rest of your company already takes for granted.
Calibrated risk scoring
Every file gets a 0–1 score with a confidence band and the specific signals that produced it — fraud red-flags for insurance, missing-information flags for legal. No black boxes.
Document understanding
Multi-page PDFs, medical reports, handwritten supplements, correspondence and recorded statements parsed into structured fields with citation back to source.
Triage that learns
Routing rules adapt to how your team actually decides. The queue you see Monday isn't the queue you saw last week.
Audit-ready by default
Every AI output, every human action, every status change — timestamped, hashed and exportable.
Drops into your stack
Webhook into Guidewire, Duck Creek, your case management system or a homegrown intake. Sync to your data warehouse in minutes, not quarters.
Private deployments
Single-tenant infrastructure, customer-managed keys, region pinning. Your model traffic never leaves your VPC.
One view for every file in flight.
Real-time queue. Risk scores you can trust. Full document context. The dashboard your handlers and fee earners actually want open all day.
Dashboard
Operational overview of your claims and case workspace.
- AI ReviewedAuto collision — I-280 stoplight rear-endM. Alvarez · 2m ago
- Awaiting infoPersonal injury — workplace fallR. Okafor · 14m ago
- NewTheft from parked vehicle — late filingJ. Park · 1h ago
- Under reviewClinical negligence — pre-action protocolA. Singh · 3h ago
- ActiveEmployment dispute — unfair dismissalL. Chen · 6h ago
Run claims and cases like a modern operations team.
See Waysa run on your own claims or case files. A 30-minute walkthrough, tailored to your sector, with answers to your security and procurement questions.